Standard Chartered Bank Ghana has reassured customers that their money remains safe and that all banking services will continue without interruption despite plans to sell its Wealth and Retail Banking (WRB) business.

In an email sent to customers on Friday, June 26, 2026, the bank urged clients to remain calm following the announcement that it is exploring the sale of its retail banking operations in Ghana.

The bank assured customers that they can continue using all banking services as usual throughout the transition period. It added that the sale process is expected to take between 18 and 24 months, subject to regulatory approvals.

"We are committed to managing this process with our key stakeholders to minimise any disruption to you," the bank said in the email, adding that customers will be kept informed of any significant developments during the transition.

JoyBusiness has also learned that the Managing Director of Standard Chartered Bank Ghana, Xorse Augustine Godzi, has been engaging customers since Thursday to explain the planned transaction and address concerns.

According to sources familiar with the matter, the public announcement was necessary because Standard Chartered PLC is a publicly listed company and is required to disclose major strategic decisions to the market.

The planned sale was first announced on June 25, 2026, when Standard Chartered PLC revealed it was reviewing its portfolio and exploring the sale of its Wealth and Retail Banking business in Ghana. The move is part of the group's broader strategy to focus on markets and business segments where it has greater scale and stronger competitive advantages.

The bank clarified that the decision does not affect its Corporate and Investment Banking (CIB) operations in Ghana. Those services will continue as normal, supported by Standard Chartered's international network, cross-border capabilities, and sector expertise.

Any potential transaction will still require approval from regulators before it can be completed.

Meanwhile, Groupe Nduom has expressed interest in acquiring the retail banking business. Founder and Chairman Dr Papa Kwesi Nduom confirmed in a WhatsApp conversation with JoyBusiness that the group is exploring the opportunity. He also indicated that, if successful, the new entity could be listed on the Ghana Stock Exchange.

In a separate Facebook post, Dr Nduom called on the Bank of Ghana to ensure that any sale of the retail business is made to an indigenous Ghanaian company, arguing that local ownership would strengthen Ghana's financial sector.